Hannah203 7 hours ago

Good write-up. Incidents like this show how easy it is for data to leak through third-party tools, even with good internal policies. The more dependencies a product has, the harder it is to keep the full chain secure.

  • polack 5 hours ago

    That’s why you should only export anonymous information to external parties. There is no valid reason for OpenAI to export my personal information like this.

    I will report OpenAI to the data protection agency in my country and I encourage others to do the same. They can not blame Mixpanel when they sprinkle others personal information around like this. NOT OK.

    • dependency_2x 2 hours ago

      PII info

          Name that was provided to us on the API account 
      
          Email address associated with the API account
      
          Approximate coarse location based on API user browser (city, state, country)
      
          Operating system and browser used to access the API account
      
          Referring websites
      
          Organization or User IDs associated with the API account
      
      Rookie mistake for a billion dollar plus company, let alone the most valuable in the world.
someone1998 5 hours ago

Why would they share name & email with a frontend analytics tool, this feels super amateurish. This information serves no purpose for analytics.

rvz 7 hours ago

Oh dear. Appears that there is another impending disaster with lots of affected customers about to respond to this incident from Mixpanel. CoinTracker had the same problem. [0]

[0] https://news.ycombinator.com/item?id=46065208

myth_drannon 4 hours ago

That's a lot of PII sent to an analytics tool. How is that even possible? That's a gross violation of GDPR and done by an established company not some amateurish startup.